TERms & Conditions
Introduction / Definitions
In these Terms and Conditions, the “company”, “we”, “us”, “our” means Concept Wedding Designs and the “client”, “customer”, “you” means the person, firm or company who is using the service or website.
“Template(s)” – as used in this Agreement, includes all wedding sketch templates that are designed and created by Concept Wedding Designs and that are present on Concept Wedding Designs’ website.
Nothing in these conditions shall affect the customer’s statutory rights.
Notice of Agreement
By accessing and using this website and service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this website and service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this website and service.
Conditions
These conditions shall apply to all contracts to the exclusion of all other terms and conditions. The company and the customer must agree on any changes to these conditions in writing. Any statement or representations made by persons in relation to the company shall not have effect unless confirmed in writing by the company.
3D RENDERED DESIGNS
Offer and Acceptance
The customer agrees to purchase, and the company agrees to supply in accordance with the company’s proposal. The proposal is deemed accepted when the contract is signed, and deposit has been received and must be accompanied by sufficient information to enable the company to proceed.
Payment Policy
The price quoted for services is exclusive of VAT, customs duties and other taxes. The company reserves the right to increase a quoted fee in the event that the client requests a variation to the agreed scope of work.
All invoices of the company shall be paid by the customer by the dates stated on the invoice. Final designs will only be delivered once the full invoice has been paid.
The project will only commence once all requested design information has been received.
In the event of late payment, the company shall not release outputs to the client or perform more work until payment is received.
If any amount of the invoice is disputed by the customer, the customer shall inform the company of the grounds for such dispute within seven (7) days of receiving the invoice.
Our creative process has been set out to give you the opportunity of at least one (1) design review of the draft designs before the final design is delivered, giving you the opportunity to request amendments (note. Each design review is equivalent to two (2) hours of revision work, as determined by the company. If the work required to make the amendments requested by the client exceeds two (2) hours, the company shall request written approval from the client to adjust the invoice accordingly).
Refund Policy
Concept Wedding Designs aims to exceed your expectations at every turn. If, for any reason you are not satisfied with the service then please email joanna@conceptweddingdesigns.com as soon as possible.
Due to the nature of my custom designs, refunds cannot be accepted and once payment is received it shall become non-refundable. This also includes refunds in the following circumstances: Due to change of mind; Due to incomplete or incorrect information being supplied; If the design isn’t used.
Timelines for delivery and queries
The company will use its best endeavours to effect delivery of outputs within a reasonable period when a quotation has been accepted. The project start date will operate from the date when the contract is signed, the initial invoice payment is received and all requested design information have been received by the company. The start of the project will be impacted where requested information isn’t received.
Sharing of Designs
The company reserves the right to share your design on social media and the internet for the purposes of marketing unless otherwise agreed in writing prior to delivery.
SHOP POLICIES
This Agreement gives Licensee the right to use Concept Wedding Designs’ templates as established below:
– Permitted Uses – Effective upon this Agreement and receipt of payment from the customer, Concept Wedding Designs allows the customer to download, print and use Concept Wedding Designs’ templates as necessary for the customers personal or internal business purposes.
– Restrictions on Use – In signing this Agreement, the Customer receives no title to, ownership of or legal rights to any of Concept Wedding Designs’ templates.
Customer agrees that Customer will not:
1. Modify, create derivative works from, or otherwise alter any of Concept Wedding Designs’ templates. Customer has no right to use Concept Wedding Designs’ templates to develop a different template, even to the slightest extent.
2. Distribute to parties other than customer’s clients, display publicly, sub license, share or make available for use any of Concept Wedding Design’s templates. Customer must not distribute Concept Wedding Designs’ templates to its client(s) in a way that allows the client(s) to reproduce or re-use the template.
Refund Policy
Concept Wedding Designs aims to exceed your expectations at every turn. If, for any reason you are not satisfied with the service then please email joanna@conceptweddingdesigns.com as soon as possible.
Due to the nature of our downloadable templates, refunds cannot be accepted and once payment is received it shall become non-refundable. This also includes refunds in the following circumstances: Due to change of mind; If the template(s) isn’t used.
Notification of Changes
The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the website and its services will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy or how we use our site customers’ Personally Identifiable Information, the most up to date version will be posted on our website 30 days prior to the changes taking place. You are therefore advised to re-read this statement on a regular basis.
10. Proper Law
These conditions shall be governed by and construed in accordance with English Law and any disputes shall be the subject to the exclusive jurisdiction of the English Courts. If any clause or part of a clause is found to be unenforceable by a court, then that clause or part of a clause will be deleted, and the rest of the contract shall remain in full force and effect so far as is possible under the law.
Updated May 2020